Consulting and coaching for the implementation of standardized operations

Problems solved for enterprises

 1. Ensure stable operation process and reliable quality

Standardized operations provide a clear basis for executing production processes through unified operational norms, enabling employees to work strictly in accordance with standards, thereby ensuring the stability of the operation process and the consistency of product quality. This mechanism shifts quality management from "result control" to "process control", reducing fluctuations in the defective product rate caused by operational differences.   

 2. Address talent turnover risks and ensure production continuity

In production scenarios with high personnel turnover, standardized operations transform complex operations into reproducible processes and documents, enabling new employees to quickly become competent in their positions through short-term training, thus avoiding production disruptions or efficiency declines caused by personnel changes. This "process solidification" capability is a key support for enterprises to achieve talent echelon construction and stable business operation.   

 3. Improve efficiency, reduce costs, and maximize benefits

Standardized operations significantly enhance production efficiency by eliminating waste in the production process, such as redundant operations and resource misallocation, and optimizing operational paths. Simultaneously, standardized process design aids enterprises in accurately aligning production plans with actual progress, ensuring timely delivery, indirectly reducing inventory backlog and default risks, and creating potential growth opportunities for the company.   

 4. Tap into the wisdom of employees and promote full participation in improvement

Standardized operations are not enforced from the top down, but emphasize the deep participation of employees. By inviting frontline employees to participate in the preparation and optimization of operation cards, enterprises can fully integrate their practical experience and innovative ideas, transforming "individual wisdom" into "collective achievements". This participation mechanism not only enhances the practicality of standards, but also strengthens employees' sense of belonging and responsibility.   

 5. Build a closed-loop system for continuous improvement

Standardized operations serve not only as a basis for execution but also as a diagnostic tool for identifying issues. During implementation, employees can quickly pinpoint anomalies in the process (such as equipment malfunctions and operational deviations) by comparing actual operations with standard requirements, thereby facilitating problem improvement. Simultaneously, standardized processes provide a data foundation for subsequent reviews, system updates, and process retrospectives, forming a dynamic cycle of "execution-inspection-improvement".   

 6. Reduce safety and environmental risks, and optimize on-site management

By incorporating safety operation procedures, environmental protection requirements, and on-site management standards into a standardized operation system, enterprises can systematically avoid safety hazards, environmental pollution, and on-site chaos during production. The compulsory and traceable nature of standardization upgrades compliance management from "passive response" to "active prevention".

Our services

With "standardized operations" as its core, Shangshuce Consulting provides enterprises with a six-step systematic solution to ensure the full-process value realization of standardization from design to implementation:

 Step 1: Establish a management team and clarify the division of responsibilities

We assist enterprises in establishing cross-departmental standardized operation management teams (such as a three-tier linkage between the factory department, workshop, and team), and through clear division of responsibilities (such as standard formulation, review, implementation, and feedback), we establish organizational support and coordination mechanisms for standardized operations.   

 Step 2: Establish a standardized operation management mechanism and process

Based on the actual needs of enterprises, we have established a full-process mechanism encompassing standard formulation, implementation, supervision, and rewards and punishments. By designing operable process specifications (such as standard update rules and exception handling procedures) and supporting incentive measures (such as rewards for innovative proposals and implementation assessments), we promote the institutionalized operation of standardized operations.   

 Step 3: Developing the ability to compile training and coaching standards

We provide training that is both structured and practical, with a focus on guiding employees in how to develop standardized operation cards based on the actual needs of their positions. The training content encompasses standard format specifications, extraction of key elements (such as safety, quality, and efficiency indicators), and tools and methods (such as process decomposition and 5W1H analysis), ensuring that the standards are both practical and scientific.   

 Step 4: Review the standard content and promote its implementation

Through our professional audit team, we evaluate the accuracy, completeness, and operability of standardized operation cards, and assist enterprises in integrating the standards into their daily operational processes. Simultaneously, we establish an implementation supervision mechanism (such as on-site spot checks and feedback channels) to ensure that standards are translated from "paper" to "action".   

 Step 5: Continuously optimize the path to achieve gradual improvement

Standardized operations are not static, but require dynamic adjustments. We guide enterprises to establish standard optimization mechanisms (such as regular reviews and employee suggestion collection), and gradually improve processes and eliminate bottlenecks through incremental and rapid progress, promoting the simultaneous evolution of standards and business development.   

 Step 6: Based on standards, construct a system for process retraceability and institutional updating

We assist enterprises in adopting standardized operations as the underlying logic of management, promoting the normalization of process tracing (such as tracing abnormal issues), work review (such as analyzing efficiency bottlenecks), and system updates (such as standard iteration optimization). This step ensures that standardized operations align with corporate strategic goals and market changes, forming a continuous improvement management loop.